Frequently Asked Questions
Everything you need to know about shopping with Tanya Taylor.
What is your shipping policy?
We offer standard and expedited shipping options within the United States and internationally. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email once your package has shipped.
How do I initiate a return or exchange?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Simply visit our online return portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide and specific fit notes. If you are between sizes, we generally recommend sizing up for structured pieces or reaching out to our customer care team for personalized advice.
Where are Tanya Taylor garments produced?
We take pride in our craftsmanship. Our collections are designed in New York City and produced in partnership with high-quality manufacturers globally who adhere to strict ethical and quality standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Affirm.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. While we cannot guarantee changes, please contact us within one hour of placement, and we will do our best to assist you.